About MACPASS

The MACPASS Customer Service Centre will close permanently on September 19, 2025

Since March, our staff has returned more than $4.7 million to customer who had money in their MACPASS account. We’ve closed 177,00 accounts, but there are still a few thousand active accounts with $20 or less. Information attached to the account is old or invalid. and they have not contacted us in response to our public campaigns.

What does this mean to me?

If you think we owe you money, visit the office or call us at 902 463 3100 before Sept. 19. After that date you you can still email us at macpass@hdbc.ns.ca and we”’ get back to you in five business day. Please be sure to include your name address and phone number so we can serve you effectively

Thank you for your support over the past 27 years

You can continue to use the MACPASS App to monitor traffic. The Account Management functions will be available as READ ONLY once your MACPASSS is cancelled, but the traffic part of the app will remain active.